Royal Mail has been awarded high marks for the service it provides to the Hemel Hempstead postcode area.
Latest figures show that in the HP postcode area between April and December 2013, 94.6 per cent of first class mail was delivered on time, the next day after posting. Nationwide, Royal Mail met its first class letters and parcels quality target after the first three quarters of the 2013/14 financial year, according to independent research.
For first class mail, the target of 93 per cent delivered the following working day was achieved, and for second class letters and parcels this was exceeded, with 98.8 per cent delivered within three working days. The target is 98.5 per cent.
The target beating performance is put down to new technology, better equipment and changing working practices. A spokesman said: “The quality of our service to customers is key to our success.”