We have let cancer patients down says hospital boss after admin error reveals delays in care

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Hospital chiefs say they have let down cancer patients after discovering an administrative error which meant care was delayed and one sufferer may have even died as a result.

Two managers have been suspended, a review of patients is already under way and an independent external investigation has been launched.

West Herts Hospitals NHS Trust chief executive Samantha Jones and her team discovered that patients with suspected cancer who missed their initial urgent outpatient appointment were not offered a second appointment in line with NHS rules but were instead discharged.


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