LUXURY spa Champneys has been working on improvements to its Tring resort after food hygiene inspectors gave a rating of just two out of five.
Hygiene ratings for food businesses were published online last week by Dacorum Borough Council.
Beechwood Fine Foods in Tring, Sandwich Plus and schools including Tring and Thomas Coram in Berkhamsted came out on top while other inspections revealed surprise results.
Although Champneys’ other resorts got four and five stars the £129-a-night Tring spa didn’t hit the mark.
Managing director Alex de Carvalho said that the main areas of concern were the need to replace ceiling tiles, flooring and a blast chiller in the kitchen.
He said: “We are surprised that those three items had such an impact on the score.
“A rating of two is very disappointing but it was never a quality of food or hygiene or safety issue. It was more physical issues around the kitchen. We are ready to be inspected again now and the online score is no longer an accurate reflection of the spa but the council can’t get anyone out to us until August.
“We were not made aware that the results were going to be posted online so it has come as a bit of a shock but we are not worried about it putting people off because our regular customers know how good our standards are.”
Dacorum Borough Council spokesman Katie Warner said that the information on the rating website was updated every three weeks. You can check the Food Standards Agency website http://ratings.food.gov.uk and search by postcode
Potten End-based catering company MoreSouth managed to secure a quick update online less than a week after it went live by waiving its 10 day appeal period.
The four star result of its second inspection last Thursday now replaces the one star it received last year.
Partner Haim Attias said: “We were in the middle of renovating our building when the first inspection took place.
“We are a four star now but we have been since we finished the works in July.”