Roads contractor Ringway’s promise: ‘Our service is finally back on track’

Ringway workers Colin Price and Jez Harris spent a morning with the Gazette demonstrating pothole repairs.
Ringway workers Colin Price and Jez Harris spent a morning with the Gazette demonstrating pothole repairs.
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The contractor in charge of looking after Hertfordshire’s highways has promised it is back on track after a less than perfect start to its term in October.

Ringway apologised for its below-par service and blamed it in part on the long and harsh winter.

Ringway’s divisional manager Matthew Kelley said: “Although the new highways service had some implementation issues at the end of 2012, in part due to the severe weather, new contract specifications and a new team all operating within a new contract structure, these provided a valuable learning opportunity.

“This has driven improvements to the systems that generate publicly reported faults and better communication between different systems. I am delighted to say the service is back on track.”

See this week’s Gazette for a feature on just how Ringway maintains the county’s roads.
> Do you think Ringway has got its services up to scratch? Let us know your thoughts by commenting below.